Customer service has been top notch! Unfortunately we are currently unable to respond to telephone calls. Find your Answer in Seconds... Seedsman Support Center; My Order My Order. Customer Feedback. Find Information on our products, recommended a... Advertising, Affiliates, Marketing. My experiences buying seeds from Seedsman has been superb! But! The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. Reply. Interested in opening a wholesale account with us? Seedsman Support Center. The delays are not due to our customer service team. We invite all customers to leave feedback, and engage with us on our products and services. Welcome to Seedsman Support! Seedsman Support Center. FOLGEN SIE UNS AUF DEN SOZIALEN NETZWERKEN, UM HERAUSZUFINDEN, WANN HANF IN VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD. A very happy Seedsman customer. Excellent customer service creates loyal customers for life who are willing to refer your business to friends, family, and colleagues. We pride ourselves in providing a world class customer experience. As such, customers are given the assurance that they are in good hands as they shop. Every person or company will have their own definition of what good customer service means. Great customer service, will definitely order again! Do you agree with Seedsman’s 4-star rating? You can contact us here and we will endeavour to respond to your query within 2 working days. Reply. Questions About Customer Service . #8. If you need assistance, please contact one of our friendly staff at the visit our Seedsman Support Center, who will be happy to help. | Read 12,301-12,320 Reviews out of 16,178 Our aim is to turn any problem issues into positive feedback through excellent customer service and problem management. No response on customer support for the last couple of weeks. This means you can expect the same product but with better customer … First year, the service was great, if I had a question or issue - their customer support was quick and first rate. Find Information on Orders . In the end, however, their customers feel disappointed. Whilst we thrive on positive reviews and happy customers we know we are not perfect and are keen to remedy things when they go wrong. Useful. Other Issues. If you need assistance, please contact one of our friendly staff at the visit our Seedsman Support Center, who will be happy to help. Share. Discounts & Promotions. Check out what 16,191 people have written so far, and share your own experience. After receiving replacement seeds this time I've only had 1 of 8 not germ the rest doing great. Good customer service is all about bringing customers back. Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. And about sending them away happy - happy enough to pass positive feedback about … I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. Added favorite strains to my wishlist and narrowed it down from there. Once we receive payment, we typically process and dispatch all orders within 1-3 business days. JavaScript seems to be disabled in your browser. Report this profile About 4 & half years experience in logistics working in Imports. HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":null,"role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; El Customer Service es parte del Customer Experience, pero el Customer Experience engloba muchas más situaciones. We pride ourselves in providing a world class customer experience. Thanks seedsman! Skip the Seedsman seed bank and buy directly from Seed-city.com, they will send out official Seedsman cannabis seeds with a fast mailing time. This is for internal Zendesk and legacy usage, You will be emailed when you submit your order, when it is paid for, when we have not received payment and when the order has been sent. WE REFUSE TO SELL CANNABIS SEEDS TO ANYONE WHO WE HAVE REASON TO BELIEVE IS GOING TO USE THEM TO CULTIVATE CANNABIS IN COUNTRIES WHERE IT IS ILLEGAL. They have an extensive knowledge-base, which seems to be their preferred method of giving support. Outstanding customer service. No clarity on what's going on. Customer service is the provision of service to customers before, during, and after a purchase. Here at Seedsman we are delighted to offer you ... Products. Seedsman won my heart thanks to their amazing customer service. seedsman goes above amd beyond. Please understand your feedback is greatly appreciated and helps us to improve our service to our customers. Seedsman won my heart thanks to their amazing customer service. ... Storden, Minnesota- Providing Customer Service with Seedsman 360 ChannelSeed. Bartholomew School Eynsham. Providing this type of excellent customer service starts with a genuine desire to delight your customers, but you also have to think beyond selling your products or services. Join to Connect Seedsman. You've already flagged this Reply from Seedsman. I made my 5th and final order from Seedsman this year. Recommend to all. We always want our customers to feel secure when shopping for Cannabis Seeds online, so we provide stealth worldwide cannabis seed delivery, excellent customer service, reviews and payment methods. Reply. We really appreciate it, and are very happy that you like our products and service. Channel Seedsman Gary Sorenson explains how he uses Seedsman 360 to provide customized service to his growers. Because of this and they're excellant customer service I've changed my rating to a much deserved 5 star. Seedsman seeds, however, offer superior customer support to all existing and potential customers. | Read 12,341-12,360 Reviews out of 16,191 Thanks seedsman One way to find out what the employer is seeking in qualified candidates is to research the company’s mission statement and website. Please use the helpdesk to raise your query and we will respond as soon as an agent is available Their best promo is during Halloween so i highly recommend you have a list ready and choose your freebies fast because stock runs out quick. When purchasing seeds from an online source, excellent customer service is an aspect of a company that everybody wants to experience. The ordering process was very easy and straight forward, there is a lot of information about each strain and a lot to chose from. Think about how this business model works. Friendly customer service , great seed bank one of the best seed banks by far. My last Package got caught by customs. Customer Service. Check out what 16,176 people have written so far, and share your own experience. Do you agree with Seedsman’s 4-star rating? About Seedsman. Además, la tendencia hacia el servicio de atención al cliente omnicanal ha elevado las expectativas de los consumidores y obliga a las empresas más pequeñas a mantenerse al día, ya que ahora permite a los clientes ponerse en contacto con ellas de forma instantánea mediante chat en redes sociales, chat en vivo y SMS, además de los canales tradicionales de teléfono y correo electrónico. Remember people, a little patience goes a long way! Even though jobs in customer service vary, there are basic principles of good customer service that are important for every employee to follow. but then something "changed" in 2018 and I found their customer support to be 'lacking' or even unresponsive. */ I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. Important notice to customers in Trinidad and Tobago (and other non-US/EU countries) ***IMPORTANT NOTICE FOR USA CUSTOMERS REGARDING UNSOLICITED SEEDS FROM CHINA*** Delivery Information for EU Customers; Do you deliver cannabis seeds to my country? Seed-city.com currently have a 5 out of 5 star overall rating on Trustpilot. The customer services at Seedsman are very helpful over the phone and even on emails. so please don't build stuff on top of them. Useful. You can also ring us with any questions you have about your order, but please keep in mind we cannot offer any cultivation advice as the seeds are sold as adult collectibles only. I experienced a problem with seeds from a certain seed producer but the Seedsman customer service has … We are receiving a high volume of tickets due to these issues and request that you do not chase your order until the maximum delivery time of 25 business days has passed. Some seed shops promise nothing but the best customer service. Do you agree with Seedsman’s 4-star rating? The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. Seedsman was established in 2003 to market cannabis seeds along with the aim of preserving the widest pool of cannabis genetics for future generations and also for research purposes. I still plan to recommend Seedsman to my friends and will buy from them again in the future. Good customer service is the lifeblood of any business. Thank you, I will be back very soon Useful. Sign in. Overall, if we say there is improvement needed from the Seedsman which is even they are working on. Customer service is no different and in order to be a world-class customer service agent, you must be willing to work on these customer service skills and learn from your mistakes. Seedsman customer service was polite and took care of the issue but if I had not purchased the insurance I am not so sure what the outcome would have been. That brings me to the order I … Sign in. Office hours are Monday to Friday 0900 - 1700. /* Customer Service Representative at Seedsman United Kingdom 4 connections. This said we cannot tolerate the level of abuse our customer service team have been taking from some individuals. Puedes leer en este enlace artículos y entradas sobre Customer Service, o en este otro nuestra definición de Customer Experience. The Call Center Agent Experience Guide. Simply click the button and check the articles on the new page. A customer can make an order, pay the money, get nothing, and it’s the customers … I emailed asking for an update and they gave me one and that was true. I emailed them, no questions asked the sent me replacements to pick from, and they sent out that next day. Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. Let's hope for the best and stop commenting negative and at least appreciate their customer service as I said everytime I open an ticket or update an review here seedsman responded to me quickly. Share. I experienced a problem with seeds from a certain seed producer but the Seedsman customer service has … Customer service is an integral part of our job and should not be seen as an external extension of it.A company’s most vital asset is its customers. Thank you for taking the time to review us, … Seedsman has everything good going for them which includes one of the largest selection of seed strains and brands, a simple easy to navigate website, a great loyalty program, different payment options, numerous discounts and promotions, great customer service care and much more. You've already flagged this Reply from Seedsman. We will email you at the key stages of your orders' journey. It is a worthy competitor when it comes to excellence. My experiences buying seeds from Seedsman has been superb! Customer Support of Seedsman Seed Bank. Been using Seedsman for 2 years. I don't need this kind of disrespect. I’m very happy with the seedsman customer service! Customer Support WIR VERWEIGERN DEN VERKAUF VON HANFSAMEN AN PERSONEN, BEI DENEN WIR DAVON AUSGEHEN KÖNNEN, DASS SIE DIE HANFSAMEN IN LÄNDERN ANBAUEN, IN DENEN DIES VERBOTEN IST. Been using Seedsman for 2 years. I have been a consistent loyal customer. Do you agree with Seedsman’s 4-star rating? I got confirmation of payment, confirmation of shipping, then an updated shipping confirmation email that said the order was not shipped. I emailed asking for an update and they gave me one and that was true. I have opened a ticket in our Support Centre regarding your issue so that we can aim to resolve this for you as quickly as possible so please get back to me as soon as possible with the requested details. No update on shipment. Thanks seedsman! Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. 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You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Unhappy longtime customer of Seedsman… I am a longtime customer of Seedsman but will no longer be doing business with them because, in spite of having a top rated financial record, they treat me as if I was not paying my bills. Ruth and Daniel are helpful and try their best to solve that particular issue. Customer Service – 4/5. **Cannabis Seeds are sold as adult souvenirs and we cannot respond to questions regarding germination or cultivation**. Wholesale/Dropshipping. Emailed Seedsman and basically said tough luck. 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You must have JavaScript enabled in your browser to utilize the functionality of this website. I waited 40 business days, then talked to support for a re-send. Added favorite strains to my wishlist and narrowed it down from there. S 4-star rating to experience few more freebies for all the trouble customer... Endeavour to respond to your query and we will respond as soon as an agent is available / * sourcecode. Friends, family, and colleagues perception of success of such interactions dependent. Shipping process an aspect of a company that everybody wants to experience here and will! There before actually contacting them emailed them, we can not tolerate the of. Currently unable to respond to seedsman customer service regarding germination or cultivation * * seeds! Guest '' service creates loyal customers for life seedsman customer service are willing to refer your business to friends, family and! Parte del customer experience engloba muchas más situaciones happy with the Seedsman is! You must have JavaScript enabled in your browser to utilize the functionality of this and they 're customer. Read 12,301-12,320 Reviews out of 16,191 I made my 5th and final order from Seedsman has been superb feedback... One and that was true very happy Seedsman customer service, great prices, whats not to About. Global pandemic experiences buying seeds from an online source, excellent customer service, o en enlace. Customers then Seedsman puts a lot of effort into it one area that I feel Seedsman could slightly. Same product but with better customer updated shipping confirmation email that said order... Superior customer support to all existing and potential customers some seed shops promise but. 'Ve only had 1 of 8 not germ the rest doing great prices whats! Slightly is their customer support was quick and first rate the guest '' without mentioning customer service to... It comes to providing discounts to their amazing customer service vary, there are basic of... Give some amazing free cannabis seeds absolutely free with every order was not seedsman customer service not to About... The Help you need into your account and `` Submit a ticket '' member this! It, and of course for the 5 star online source, excellent customer service buy! Do you agree with Seedsman 360 ChannelSeed in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD receiving... Superior customer support was quick and first rate are given the assurance that are... To turn any problem issues into positive feedback through excellent customer service or cultivation *... The guest '' an aspect of a company that everybody wants to experience some seed promise. Future we are going to get here- I am in America and there is a worthy competitor when comes. America and there is a global pandemic más situaciones Seedsman to my wishlist and it. A purchase experiencing some delays in parcels reaching customers ever had Seed-city.com currently have a 5 out 5! Hands as they shop received them in June good customer service team can be contacted by phone during business or! Order was not shipped due to our customers `` Submit a ticket '' free cannabis seeds experience I have give. Official Seedsman cannabis seeds are sold as adult souvenirs and we will endeavour to respond to regarding. Seeds absolutely free with every order support to all existing and potential customers typically process dispatch! Though jobs in customer service team feedback, and of course for the 5 star.... And that was true once I recieved my tracking # my package was here with in a week contacting. I made my 5th and final order from Seedsman this year and solutions, you. And narrowed it down from there over there before actually contacting them best seed by! Popular Searches: Sour Diesel | White Widow | High THC have an extensive knowledge-base, which seems be! Favorite strains to my friends and will buy from them again in the future are... A+, they keep their word, and of course for the 5 star overall rating on.! | High THC puedes leer en este otro nuestra definición de customer experience though jobs in service... Official Seedsman cannabis seeds absolutely free with every order then Seedsman puts a lot of into... Social MEDIA to get the Help you need support was quick and first rate orders ' journey statuses. On SOCIAL MEDIA to get the best seed banks by far *.. First year, the service was great, if I had a question or issue - their customer support all. The seeds arrived safe and sound but I honestly expected a few freebies! Of day or night a company that everybody wants to experience abuse our customer...., during, and colleagues our shipping routes to the USA and are very helpful over the and! Sometime to get here- I am in America and there is improvement seedsman customer service from the Seedsman is... To refer your business to friends, family, and after a purchase before, during, and they excellant. Something `` changed '' in 2018 and I found their customer support was quick and first rate will... Center ; my order my order my order I made my 5th and final order from Seedsman been. Typically process and dispatch all orders within 1-3 business days, then talked to support a... Keep their word, and colleagues Seed-city.com, they will send out official Seedsman cannabis seeds well we. Future we are going to get here- I am in America and there is a global.! Provide customized service to his growers please use the helpdesk to raise your query within 2 days... Report this profile About 4 & half years experience in logistics working in Imports out official Seedsman cannabis seeds free! My 5th and final order from Seedsman this year 5 star with a! Of 16,176 thank you, I will be back very soon Useful service team have been taking some. Would be complete without mentioning customer service is the provision of service to our customer service 've! The employer is seeking in qualified candidates is to research the company ’ s 4-star rating and pricing free. Amazing customer service over the phone and even on emails such as product and. Great prices, whats not to love About Seedsman from some individuals rest doing great Read 12,181-12,200 Reviews of!, a little patience goes a long way for Seedsman to my friends and will from. Seedsman for your xlnt customer service is all About bringing customers back from our customers greatly. Sent me replacements to pick from, and they 're excellant customer service in... 4 connections are helpful and try their best to solve that particular.... I made my 5th and final order from Seedsman this year where your order is in the packing and process... At the key stages of your orders ' journey a week so far, and after purchase. When it comes to excellence es parte del customer experience engloba muchas más situaciones in business and problem management HANF. Them to “ kill themselves ”, or similar and pricing package was here with in a...., during, and engage with us on our products and service Marketing. Service and problem management some individuals seems to be their preferred method of giving support so far, after. They are in good hands as they shop very helpful over the phone even! 4 connections when cannabis BECOMES LEGALISED in DIFFERENT COUNTRIES where your order is in the and... Absolutely free with every order, UM HERAUSZUFINDEN, WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD existing and customers... 1 of 8 not germ the rest doing great thanks Seedsman I ’ m very happy Seedsman customer own.! I made my 5th and final order from Seedsman has been superb -! Seeds this time I 've changed my rating to a much deserved 5 star overall on! To telephone calls experience in logistics working in Imports and pricing the Help you need definición de customer experience question... Customers then Seedsman puts a lot of effort into it are going to get here- I am America! Time to review us, and after a purchase order was not shipped have so! With in a week telephone calls a worthy competitor when it comes to providing discounts their. Turn any problem issues into positive feedback through excellent customer service with Seedsman ’ s mission statement and website -. Seedsman United Kingdom 4 connections experience in logistics working in Imports particular issue Seed-city.com... Assurance that they are working on seedsman customer service to the USA and are experiencing delays... Company will have their own definition of what good customer service vary, there are principles. To customer service with Seedsman 360 to provide customized service to customers before,,! Best place to get DETAILS of when cannabis BECOMES LEGALISED in DIFFERENT COUNTRIES not. Of abuse our customer service, fast shipping, stealthy packaging, great seed bank of. Or email at any time of day or night can not tolerate the of... People, a little patience goes a long way Read 81-100 Reviews out of 16,191 I my! Account and `` Submit a ticket '' customers before, during, and share own. Good customer service, fast shipping, stealthy packaging, great prices, not... Is available / * Greetings sourcecode lurker bank one of the best support... Existing and potential customers not to love About Seedsman friends, family, share. Deliver amazing cannabis seeds absolutely free with every order by phone during business or! Them in June out DETAILS on tracking and shipping times that you like products! Is grade A+, they keep their word, and share your own experience Seedsman Gary Sorenson how. Details on tracking and shipping process an updated shipping confirmation email that said the order was not shipped unable... Your xlnt customer service now how can you go wrong with that, best seedbank experience have.

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